Privacy policy

PRIVACY POLICY

Last updated: 26 September 2026

This Privacy Policy explains how Archive Luxury Limited (“Archive Luxury”, “we”, “us” or “our”) collects, uses and protects your personal information when you visit our website, contact us or make a purchase from us.

WHO WE ARE

Archive Luxury Limited is the data controller responsible for the personal information described in this Privacy Policy.

Company: Archive Luxury Limited
Company number: 16783089
Registered office: 6 The Park, Potterhanworth, Lincoln, England, LN4 2EB
Email: archive.luxury25@gmail.com

INFORMATION WE COLLECT

Depending on how you interact with Archive Luxury, we may collect information including:

Your name
Billing and delivery address
Email address
Telephone number, where provided
Order and transaction information
Information you provide when contacting us
Account information, if you create an account
Device, browser and website usage information
Cookie and similar technology information
Marketing preferences

Payment information is processed through our payment providers. We do not need to directly store your complete payment card details in order to process your order.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

Process, fulfil and deliver orders
Take and manage payments
Provide order confirmations and delivery updates
Process returns and refunds
Respond to enquiries and provide customer service
Maintain and administer customer accounts
Prevent fraud, misuse and other unlawful activity
Operate, secure and improve our website
Maintain appropriate business, accounting and tax records
Comply with our legal and regulatory obligations
Send marketing communications where you have consented to receive them or where otherwise permitted by law

OUR LAWFUL BASES

Under UK data protection law, we must have a lawful basis for using your personal information.

Depending on the circumstances, we may process your information because:

It is necessary to perform a contract with you, such as processing and delivering an order.
It is necessary to comply with a legal obligation, including applicable accounting, tax and consumer-law requirements.
It is necessary for our legitimate interests, such as operating and protecting our business, preventing fraud and improving our services, where those interests are not overridden by your rights.
You have given your consent, such as for certain marketing communications or non-essential cookies where consent is required.

Where we rely on consent, you may withdraw that consent at any time.

SHOPIFY AND OTHER SERVICE PROVIDERS

Our online store is hosted using Shopify.

To operate our business, we may share personal information where necessary with organisations that provide services to us, including:

Shopify
Payment processors
Delivery and courier companies
IT, hosting and website service providers
Analytics and marketing providers where applicable
Professional advisers such as accountants or legal advisers
Government, regulatory or law-enforcement authorities where required by law

We only share information where necessary for the relevant purpose or where otherwise permitted or required by law.

Some service providers may process information outside the United Kingdom. Where applicable, appropriate safeguards are used for international transfers of personal information in accordance with applicable data protection law.

COOKIES

Our website uses cookies and similar technologies to operate the store, remember preferences, understand how the website is used and, where applicable, support analytics and marketing.

Where required by law, non-essential cookies will only be used after you have provided the necessary consent.

You can manage available privacy and cookie choices through the controls provided on our website.

MARKETING

If you choose to receive marketing communications from Archive Luxury, we may use your contact information to send you information about new arrivals, products and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option contained in the message or by contacting us.

Unsubscribing from marketing does not prevent us from sending transactional communications necessary to fulfil an order or provide a service you have requested.

HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, handling enquiries and returns, maintaining appropriate business records, resolving disputes and complying with legal, accounting and tax obligations.

Different categories of information may therefore be retained for different periods.

When personal information is no longer required, we will delete, anonymise or otherwise securely dispose of it where appropriate.

YOUR RIGHTS

Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:

Request access to your personal information
Ask us to correct inaccurate or incomplete information
Ask us to erase your personal information in certain circumstances
Ask us to restrict the processing of your information in certain circumstances
Object to certain processing
Request the transfer of certain information to you or another organisation
Withdraw consent where processing is based on consent

These rights are subject to applicable legal requirements and exemptions.

To exercise a data protection right, contact us at archive.luxury25@gmail.com.

We may need to verify your identity before fulfilling certain requests.

COMPLAINTS

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to raise a complaint with the UK Information Commissioner's Office (ICO), the UK's data protection regulator.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements or how we process personal information.

The latest version will be published on this website with an updated revision date.